Billing & subscription
The essentials you need to know about payments.
Plans
Scribe is billed as a monthly plan, with a quota of meeting minutes included per user. Up-to-date details and prices are on the Pricing page.
VAT
Scribe is sold by Reverdin Studio, a company incorporated under Italian law. Prices shown include VAT. At checkout, you are asked for your billing address and, if you are buying for a business, your VAT number; both are shown on the invoice. For any question about intra-EU VAT, write to support@scribeapp.eu.
How minutes are counted
Only time that is actually transcribed counts. A meeting the bot was unable to join (refused in the lobby, invalid link) does not use any minutes. If the bot is removed partway through, only the time actually spent in the meeting is billed.
Changing or cancelling your plan
Go to Settings → Subscription. A plan change takes effect immediately, pro-rated for the current month. Cancellation takes effect at the next renewal date; you keep access until then. No minimum commitment.
Invoices
Every invoice is available as a PDF in Settings → Subscription, under the “Invoices” tab. It is also sent automatically by email to the organisation's administrator. To change the company name, address or VAT number on future invoices, write to support@scribeapp.eu.
Query about an invoice line?
Write to support@scribeapp.eu with the invoice number — we will check and correct it if necessary.